Student loans
Performant Financial student loans complaints
Consumers have filed 121 complaints about Performant Financial's student loans. See the whole Performant Financial record.
Performant Financial against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Performant Financial | 0 | - | - |
Latest Performant Financial student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 14, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Aug 30, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 23, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 23, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 20, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 11, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jun 29, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Money back |
| Jun 28, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jun 18, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Jun 14, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Fixed |
| Jun 13, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 4, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 29, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Fixed |
| May 11, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 20, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Fixed |
| Mar 1, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 27, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Nov 21, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 10, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 31, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 19, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 12, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 20, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 22, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 9, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 28, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| Oct 19, 2017 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Fixed |
| Sep 12, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 31, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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