Mortgages
Pinnacle Financial Partners mortgages complaints
Consumers have filed 32 complaints about Pinnacle Financial Partners's mortgages, 14 in the last 12 months. Pinnacle Financial Partners answered 100% on time and closed 29% with relief. See the whole Pinnacle Financial Partners record.
Pinnacle Financial Partners against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Pinnacle Financial Partners | 14 | 100% | 29% |
Latest Pinnacle Financial Partners mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Aug 28, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 16, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 12, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| May 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Apr 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Feb 17, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Fixed |
| Feb 7, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 3, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Nov 25, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 21, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 17, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Nov 14, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Nov 13, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jan 15, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
| Feb 14, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 15, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 7, 2023 | Mortgages | Closing on a mortgage | Explained |
| Jul 21, 2022 | Mortgages | Closing on a mortgage | Explained |
| Aug 20, 2021 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 20, 2021 | Mortgages | Trouble during payment process | Explained |
| Sep 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 28, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 4, 2020 | Mortgages | Trouble during payment process | Explained |
| May 18, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 6, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Oct 17, 2019 | Mortgages | Trouble during payment process | Explained |
| Dec 13, 2018 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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