Complaint log
Pinnacle Financial Partners complaint log
The newest complaints about Pinnacle Financial Partners, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 2, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Nov 1, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Oct 31, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Oct 30, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 29, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | In progress |
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 28, 2026 | Credit cards | Other features, terms, or problemsOther problem | Money back |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Oct 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 23, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Oct 22, 2026 | Credit cards | Fees or interestProblem with fees | In progress |
| Oct 20, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 20, 2026 | Credit cards | Problem with fraud alerts or security freezes | Explained |
| Oct 20, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 19, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Money back |
| Oct 19, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | Fixed |
| Oct 19, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 17, 2026 | Credit cards | Other features, terms, or problemsOther problem | Fixed |
| Oct 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 15, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Money back |
| Oct 15, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Oct 14, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 14, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Oct 14, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 14, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Oct 13, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 9, 2026 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Money back |
| Oct 8, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Money back |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 7, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Oct 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 6, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Fixed |
| Oct 6, 2026 | Credit cards | Closing your accountCan't close your account | Explained |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 3, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Oct 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Sep 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Money back |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works