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Plastyc complaints

Consumers have filed 13 complaints about Plastyc since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is unauthorized transactions or other transaction problem.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
13

Since January 2015

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 98.1%

Closed with relief
100%

Typical payment company: 16%

Last 30 days
0

Newest: Sep 2, 2026

Rank
#51 of 72

Most complained-about payment apps & money transfer services

Plastyc complaints by month

The busiest month was January 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Plastyc answered all time

  • Closed with monetary relief323.1%
  • Untimely response1076.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Plastyc complaints are about

  • Money transfers & apps215%
  • Prepaid & gift cards862%
  • Crypto215%
  • Credit cards18%

Top Plastyc problems

Where Plastyc complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Minnesota (2), Florida (1), Missouri (1), Montana (1), North Carolina (1).

Plastyc compared with other payment apps & money transfer services

#CompanyScore12 monthsChangeOn timeReliefGrade
1Ria EnviaMoney transfers & apps3962+13%96.8%0%D
2Bill.ComMoney transfers & apps5555+62%100%4%C
3Global Tel*LinkMoney transfers & apps4046+48%93.5%15%D
4AirtmMoney transfers & apps038+192%50%0%F
5Paysend USMoney transfers & apps1026new88.5%0%F
6Ingo MoneyMoney transfers & apps10260%88.5%0%F
7PLS GroupMoney transfers & apps7225+32%100%16%B
8PlastycMoney transfers & apps-1new0%100%-

Compare side by side: Plastyc vs Ria Envia · Plastyc vs Bill.Com · Plastyc vs Global Tel*Link · Plastyc vs Airtm

What people say about Plastyc

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Latest Plastyc complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLNo timely replyNo
Oct 4, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNMNo timely replyNo
Apr 16, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardMANo timely replyNo
Dec 3, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletMONo timely replyNo
Mar 19, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardMNNo timely replyNo
Feb 28, 2023CryptoOther transaction problemNCNo timely replyNo
Jun 13, 2022CryptoMoney was not available when promisedMNNo timely replyNo
Mar 10, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesGANo timely replyNo
Feb 15, 2017Prepaid & gift cardsManaging, opening, or closing accountIANo timely replyNo
Mar 11, 2016Prepaid & gift cardsManaging, opening, or closing accountNHNo timely replyNo
Aug 10, 2015Prepaid & gift cardsUnauthorized transactions/trans. issuesINMoney backNo
Mar 24, 2015Prepaid & gift cardsUnauthorized transactions/trans. issuesPAMoney backNo

Questions about Plastyc

How many complaints does Plastyc have?

Plastyc has 13 complaints on record since January 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Plastyc respond to complaints?

Yes. Plastyc answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Plastyc?
Is Plastyc legit?

Plastyc is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Plastyc legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Plastyc?

Complain to Plastyc in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Plastyc complaints come from?

Most come from Minnesota (2), Florida (1), Missouri (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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