Latest PLS Group payday & personal loans complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 26, 2025 | Payday & personal loans | Confusing or missing disclosures | AZ | Explained | No |
| Aug 3, 2023 | Payday & personal loans | Charged fees or interest you didn't expect | IL | Explained | Yes |
| Mar 23, 2020 | Payday & personal loans | Struggling to pay your loan | IL | Fixed | Yes |
| Jan 28, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | IL | Fixed | Yes |
| Nov 21, 2019 | Payday & personal loans | Received a loan you didn't apply for | - | Fixed | Yes |
| Oct 1, 2019 | Payday & personal loans | Struggling to pay your loan | IL | Fixed | Yes |
| Aug 3, 2019 | Payday & personal loans | Problem when making payments | IL | Fixed | Yes |
| May 13, 2019 | Payday & personal loans | Struggling to pay your loan | IL | Fixed | Yes |
| Jun 26, 2018 | Payday & personal loans | Struggling to pay your loan | IL | Fixed | Yes |
| Jun 26, 2018 | Payday & personal loans | Can't contact lender or servicer | IL | Fixed | Yes |
| Jun 18, 2018 | Payday & personal loans | Problem when making payments | IL | Fixed | Yes |
| Nov 2, 2017 | Payday & personal loans | Struggling to pay your loan | IL | Fixed | Yes |
| Mar 15, 2017 | Payday & personal loans | Managing the loan or lease | IN | Fixed | Yes |
| Nov 9, 2016 | Payday & personal loans | Applied for loan/did not receive money | WI | Fixed | Yes |
| Oct 1, 2016 | Payday & personal loans | Managing the loan or lease | IL | Fixed | Yes |
| Sep 12, 2016 | Payday & personal loans | Payment to acct not credited | IL | Fixed | Yes |
| Aug 30, 2016 | Payday & personal loans | Charged fees or interest I didn't expect | IL | Fixed | Yes |
| Jul 28, 2016 | Payday & personal loans | Can't contact lender | UT | Fixed | Yes |
| Jul 19, 2016 | Payday & personal loans | Problems when you are unable to pay | IL | Explained | Yes |
| Jun 6, 2016 | Payday & personal loans | Can't stop charges to bank account | MS | Fixed | Yes |
| Mar 23, 2016 | Payday & personal loans | Payment to acct not credited | IL | Explained | Yes |
| Mar 3, 2016 | Payday & personal loans | Can't contact lender | AL | Explained | Yes |
| Dec 24, 2015 | Payday & personal loans | Can't contact lender | IL | Explained | Yes |
| Dec 7, 2015 | Payday & personal loans | Charged fees or interest I didn't expect | IL | Explained | Yes |
| Jul 12, 2015 | Payday & personal loans | Problems when you are unable to pay | CA | Explained | Yes |
| Jun 30, 2015 | Payday & personal loans | Lender repossessed or sold the vehicle | WI | Explained | Yes |
| Jun 29, 2015 | Payday & personal loans | Applied for loan/did not receive money | CA | Explained | Yes |
| May 14, 2015 | Payday & personal loans | Charged fees or interest I didn't expect | CA | Fixed | Yes |
| Apr 26, 2015 | Payday & personal loans | Problems when you are unable to pay | WI | Explained | Yes |
| Mar 22, 2015 | Payday & personal loans | Received a loan I didn't apply for | NY | Explained | Yes |
Your rights with personal & payday lenders
You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.
Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.
General information, not legal advice; rules vary by state. Plain-English guides
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