Card company · complaint record
Prepaid Ventures complaints
Filed under Prepaid Ventures, LTD
Consumers have filed 7 complaints about Prepaid Ventures since 2016, none in the last 12 months. It answered 100% on time and closed 14% with relief for the customer. The most common problem is problem getting a card or closing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since November 2016
new vs the year before
Industry: 93.9%
Typical card company: 18%
Newest: May 28, 2021
Prepaid Ventures complaints by month
The busiest month was April 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prepaid Ventures answered all time
- Closed with non-monetary relief114.3%
- Closed with explanation685.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Prepaid Ventures complaints are about
Top Prepaid Ventures problems
Inside "Problem getting a card or closing an account"
- Trouble closing card 2
- Trouble getting, activating, or registering a card 1
Where Prepaid Ventures complaints come from
Most complaints: New York (3), Florida (2), Massachusetts (1), Michigan (1).
Prepaid Ventures compared with other prepaid card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NetspendPrepaid & gift cards | 54 | 806 | C |
| 2 | InComm PaymentsPrepaid & gift cards | 17 | 673 | F |
| 3 | ConduentPrepaid & gift cards | 1 | 415 | F |
| 4 | Blackhawk NetworkPrepaid & gift cards | 45 | 272 | D |
| 5 | ADP IncPrepaid & gift cards | 42 | 230 | D |
| 6 | Newport IntermediatePrepaid & gift cards | 53 | 126 | C |
| 7 | Greenlight Financial TechnologyPrepaid & gift cards | 45 | 29 | D |
| 8 | Prepaid VenturesPrepaid & gift cards | - | 0 | - |
Compare side by side: Prepaid Ventures vs Netspend · Prepaid Ventures vs InComm Payments · Prepaid Ventures vs Conduent · Prepaid Ventures vs Blackhawk Network
What people say about Prepaid Ventures
All experiencesNo experiences with Prepaid Ventures yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prepaid Ventures complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 28, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Fixed |
| Feb 15, 2021 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Dec 24, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Apr 17, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Apr 17, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jan 13, 2017 | Bank accounts | Deposits and withdrawals | Explained |
| Nov 28, 2016 | Bank accounts | Deposits and withdrawals | Explained |
Questions about Prepaid Ventures
How many complaints does Prepaid Ventures have?
Prepaid Ventures has 7 complaints on record since November 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Prepaid Ventures respond to complaints?
Yes. Prepaid Ventures answered 100% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Prepaid Ventures?
The most common problems are problem getting a card or closing an account (3), deposits and withdrawals (2), problem with a purchase or transfer (1).
Is Prepaid Ventures legit?
Prepaid Ventures is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prepaid Ventures legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Prepaid Ventures?
Complain to Prepaid Ventures in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prepaid Ventures complaints come from?
Most come from New York (3), Florida (2), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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