Complaint log
Primary Financial Services complaint log
The newest complaints about Primary Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Mar 3, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Apr 25, 2020 | Mortgages | Struggling to pay mortgage | No timely reply |
| May 18, 2017 | Mortgages | Problem with fraud alerts or security freezes | No timely reply |
| Jun 26, 2016 | Debt collection | Taking/threatening an illegal actionSued where didn't live/sign for debt | No timely reply |
| Feb 6, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Jan 15, 2015 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | No timely reply |
| Dec 15, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 19, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Nov 18, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 9, 2014 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Aug 27, 2014 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Aug 17, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Aug 14, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 12, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Jul 1, 2014 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Jun 20, 2014 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Jun 10, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 22, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 21, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| May 15, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 12, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 22, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 9, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Apr 6, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Apr 4, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Apr 4, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Apr 3, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Mar 13, 2014 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Mar 11, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 19, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jan 24, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Jan 24, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 8, 2014 | Debt collection | False statements or representationImpersonated an attorney or official | Explained |
| Dec 27, 2013 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 23, 2013 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Dec 19, 2013 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 11, 2013 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Explained |
| Nov 21, 2013 | Debt collection | False statements or representationImpersonated an attorney or official | Explained |
| Nov 21, 2013 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 31, 2013 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 23, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Oct 12, 2013 | Credit cards | Billing disputes | Explained |
| Oct 11, 2013 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 26, 2013 | Bank accounts | Account opening, closing, or management | Explained |
| Sep 26, 2013 | Credit reporting | Credit reporting company's investigationProblem with statement of dispute | Explained |
| Sep 12, 2013 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Sep 9, 2013 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Aug 7, 2013 | Student loans | Repaying your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works