Credit bureau · complaint record
Primary Financial Services complaints
Filed under Primary Financial Services L.L.C.
Consumers have filed 52 complaints about Primary Financial Services since 2013, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 52
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #418 of 566
Since July 2013
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Dec 7, 2025
Most complained-about credit bureaus & report companies
Primary Financial Services complaints by month
The busiest month was April 2014 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Primary Financial Services answered all time
- Closed with explanation4586.5%
- Untimely response713.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Primary Financial Services complaints are about
Top Primary Financial Services problems
Inside "Cont'd attempts collect debt not owed"
- Debt was paid 6
- Debt is not mine 5
- Debt resulted from identity theft 1
Where Primary Financial Services complaints come from
Most complaints: Texas (8), California (6), Florida (3), Louisiana (3), Massachusetts (3).
Primary Financial Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Primary Financial ServicesCredit reporting | - | 1 | - |
Compare side by side: Primary Financial Services vs Apple Financing · Primary Financial Services vs Nav Technologies · Primary Financial Services vs Opportunity Fund · Primary Financial Services vs Heritage Financial Group
What people say about Primary Financial Services
All experiencesNo experiences with Primary Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Primary Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Mar 3, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Apr 25, 2020 | Mortgages | Struggling to pay mortgage | No timely reply |
| May 18, 2017 | Mortgages | Problem with fraud alerts or security freezes | No timely reply |
| Jun 26, 2016 | Debt collection | Taking/threatening an illegal actionSued where didn't live/sign for debt | No timely reply |
| Feb 6, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Jan 15, 2015 | Debt collection | Communication tacticsUsed obscene/profane/abusive language | No timely reply |
| Dec 15, 2014 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Nov 19, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Nov 18, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2014 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 9, 2014 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
Questions about Primary Financial Services
How many complaints does Primary Financial Services have?
Primary Financial Services has 52 complaints on record since July 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Primary Financial Services respond to complaints?
Yes. Primary Financial Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Primary Financial Services?
The most common problems are improper use of your report (1), cont'd attempts collect debt not owed (12), false statements or representation (9).
Is Primary Financial Services legit?
Primary Financial Services is a real company with a public complaint record: consumers have complained about it 52 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Primary Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Primary Financial Services?
Complain to Primary Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Primary Financial Services complaints come from?
Most come from Texas (8), California (6), Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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