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Prime Choice Funding complaints

Consumers have filed 15 complaints about Prime Choice Funding since 2020, none in the last 12 months. It answered 100% on time and closed 13% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
15

Since March 2020

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
13%

Typical mortgage company: 5%

Last 30 days
0

Newest: Oct 28, 2025

Rank
-

Prime Choice Funding complaints by month

The busiest month was April 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Prime Choice Funding answered all time

  • Closed with monetary relief16.7%
  • Closed with non-monetary relief16.7%
  • Closed with explanation1386.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Prime Choice Funding complaints are about

  • Mortgages1387%
  • Credit reporting213%

Top Prime Choice Funding problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Confusing or misleading advertising or marketing 2
  • Changes in loan terms during the application process 1

Where Prime Choice Funding complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (4), Florida (4), New Jersey (2), Tennessee (2), Texas (1).

Prime Choice Funding compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Prime Choice FundingMortgages-0new100%13%-

Compare side by side: Prime Choice Funding vs Midwest Loan Services · Prime Choice Funding vs Truhome Solutions · Prime Choice Funding vs NEXA Mortgage · Prime Choice Funding vs Hilltop

What people say about Prime Choice Funding

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Latest Prime Choice Funding complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outSCExplainedYes
Oct 28, 2025MortgagesImproper use of your reportReceived unsolicited financial product or insurance offers after opting outTNExplainedYes
May 9, 2025MortgagesImproper use of your reportReporting company used your report improperlyCAExplainedYes
May 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTNExplainedYes
Apr 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processCAMoney backYes
Apr 10, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Dec 3, 2021MortgagesTrouble during payment processCAExplainedYes
Feb 23, 2021MortgagesClosing on a mortgageTXExplainedYes
Dec 2, 2020MortgagesClosing on a mortgageAZExplainedYes
Jul 28, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jun 19, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 14, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNJFixedYes

Questions about Prime Choice Funding

How many complaints does Prime Choice Funding have?

Prime Choice Funding has 15 complaints on record since March 2020, including 0 in the last 12 months and 0 in the last 30 days.

Does Prime Choice Funding respond to complaints?

Yes. Prime Choice Funding answered 100% of its complaints on time (within 15 days) and closed 13% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Prime Choice Funding?
Is Prime Choice Funding legit?

Prime Choice Funding is a real company with a public complaint record: consumers have complained about it 15 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prime Choice Funding legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Prime Choice Funding?

Complain to Prime Choice Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Prime Choice Funding complaints come from?

Most come from California (4), Florida (4), New Jersey (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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