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Debt collector · complaint record

Professional Debt Mediation complaints

Consumers have filed 2,154 complaints about Professional Debt Mediation since 2013, 399 of them in the last 12 months (-8% on the year before). It answered 1% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Poor response record. How it works

Complaints on record
2,154

Since July 2013

Last 12 months
399

-8% vs the year before

Answered on time
1%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 4, 2026

Rank
#90 of 1,963

Most complained-about debt collectors

Professional Debt Mediation complaints by month

The busiest month was March 2026 (62 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Professional Debt Mediation answered last 12 months

  • Closed with explanation31679.2%
  • Untimely response8320.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/451% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend12/15-8% vs last year

What Professional Debt Mediation complaints are about

Top Professional Debt Mediation problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 466
  • Debt was result of identity theft 201
  • Debt was paid 91
  • Debt was already discharged in bankruptcy and is no longer owed 16

Where Professional Debt Mediation complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (743), Georgia (430), Texas (297), South Carolina (92), North Carolina (78).

Professional Debt Mediation compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Thaxton InvestmentDebt collection80408+29%100%34%A
2Professional Debt MediationDebt collection12399-8%1%0%F
3Velocity Portfolio GroupDebt collection59396-57%99.7%0%C
4Leafy FinancialDebt collection39394+124%98.7%0%D
5Nationwide Capital ServicesDebt collection18384+93%93.8%0%F
6Amsher Collection ServicesDebt collection49380-73%97.6%0%D
7Professional Recovery ManagementDebt collection0376+98%39.6%0%F
8Regional ManagementDebt collection53372-6%99.2%0%C

Compare side by side: Professional Debt Mediation vs Thaxton Investment · Professional Debt Mediation vs Velocity Portfolio Group · Professional Debt Mediation vs Leafy Financial · Professional Debt Mediation vs Nationwide Capital Services

What people say about Professional Debt Mediation

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Latest Professional Debt Mediation complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLNo timely replyNo
Sep 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGANo timely replyNo
Sep 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGANo timely replyNo
Sep 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGANo timely replyNo
Sep 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGANo timely replyNo
Sep 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLNo timely replyNo
Aug 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXNo timely replyNo
Aug 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGANo timely replyNo
Aug 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGANo timely replyNo
Aug 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDNo timely replyNo
Aug 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLNo timely replyNo
Jul 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXNo timely replyNo

Questions about Professional Debt Mediation

How many complaints does Professional Debt Mediation have?

Professional Debt Mediation has 2,154 complaints on record since July 2013, including 399 in the last 12 months and 0 in the last 30 days. That makes it number 222 of every company by complaints this year.

Does Professional Debt Mediation respond to complaints?

Yes. Professional Debt Mediation answered 1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 12/100 (grade F).

What do people complain about most with Professional Debt Mediation?
Is Professional Debt Mediation legit?

Professional Debt Mediation is a real company with a public complaint record: consumers have complained about it 2,154 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Debt Mediation legit? for the signals, red flags and how to protect yourself.

Are complaints about Professional Debt Mediation going up or down?

Roughly level. There were 399 complaints in the last 12 months against 432 in the 12 before (-8%). See every month.

How do I file a complaint against Professional Debt Mediation?

Complain to Professional Debt Mediation in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Professional Debt Mediation complaints come from?

Most come from Florida (743), Georgia (430), Texas (297). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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