Complaint log
Prosperity Bancshares complaint log
The newest complaints about Prosperity Bancshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 28, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Jan 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Dec 23, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Dec 18, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 15, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Nov 29, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 21, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 20, 2025 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Nov 18, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Oct 30, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Oct 29, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Oct 24, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Oct 14, 2025 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Oct 8, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 25, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 19, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Sep 10, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Aug 26, 2025 | Bank accounts | Closing an accountCan't close your account | Money back |
| Aug 18, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 18, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 15, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 28, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jul 27, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jul 21, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 14, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 10, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 9, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jul 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 4, 2025 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| May 21, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| May 6, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| May 6, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| May 5, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 30, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Apr 16, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 4, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Mar 6, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 5, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 17, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 13, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jan 15, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 8, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jan 2, 2025 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Dec 11, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Money back |
| Nov 21, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 24, 2024 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Oct 24, 2024 | Bank accounts | Closing an accountCompany closed your account | Money back |
| Oct 17, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Sep 15, 2024 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Money back |
| Aug 28, 2024 | Bank accounts | Closing an accountCan't close your account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works