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Debt collector · complaint record

Quality Acceptance complaints

Consumers have filed 197 complaints about Quality Acceptance since 2014, 26 of them in the last 12 months (-24% on the year before). It answered 88.5% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.

Poor response record. How it works

Complaints on record
197

Since November 2014

Last 12 months
26

-24% vs the year before

Answered on time
88.5%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 29, 2026

Rank
#457 of 1,963

Most complained-about debt collectors

Quality Acceptance complaints by month

The busiest month was August 2016 (6 complaints). Complaints in the last 12 months are down 24% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Quality Acceptance answered last 12 months

  • Closed with explanation26100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/4588.5% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-24% vs last year

What Quality Acceptance complaints are about

Top Quality Acceptance problems

Inside "Incorrect information on your report"

  • Account information incorrect 16
  • Information belongs to someone else 12
  • Account status incorrect 11
  • Information is incorrect 1

Where Quality Acceptance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (75), Nevada (58), Texas (37), Arizona (7), Washington (3).

Quality Acceptance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1UlrsDebt collection1526+13%53.8%8%F
2Debt Collectors InternationalDebt collection5426+8%100%0%C
3Global Credit & CollectionDebt collection326+73%0%2%F
4Recovery Management SolutionsDebt collection5126+44%100%0%C
5Constar Financial ServicesDebt collection3326+53%96.2%0%F
6Triton Recovery GroupDebt collection2926+86%96.2%0%F
7Cars AmericaDebt collection1026new0%0%F
8Quality AcceptanceDebt collection1526-24%88.5%0%F

Compare side by side: Quality Acceptance vs Ulrs · Quality Acceptance vs Debt Collectors International · Quality Acceptance vs Global Credit & Collection · Quality Acceptance vs Recovery Management Solutions

What people say about Quality Acceptance

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Latest Quality Acceptance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Sep 29, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedAZExplainedYes
Sep 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedNo
Aug 30, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtNVExplainedYes
Jul 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jun 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
May 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
May 24, 2026Debt relief & credit repairConfusing or missing disclosuresCAExplainedYes
May 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedNo
May 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedNo
Apr 20, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtCAExplainedYes
Apr 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes

Questions about Quality Acceptance

How many complaints does Quality Acceptance have?

Quality Acceptance has 197 complaints on record since November 2014, including 26 in the last 12 months and 0 in the last 30 days. That makes it number 947 of every company by complaints this year.

Does Quality Acceptance respond to complaints?

Yes. Quality Acceptance answered 88.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 15/100 (grade F).

What do people complain about most with Quality Acceptance?
Is Quality Acceptance legit?

Quality Acceptance is a real company with a public complaint record: consumers have complained about it 197 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Quality Acceptance legit? for the signals, red flags and how to protect yourself.

Are complaints about Quality Acceptance going up or down?

Down. There were 26 complaints in the last 12 months against 34 in the 12 before (-24%). See every month.

How do I file a complaint against Quality Acceptance?

Complain to Quality Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Quality Acceptance complaints come from?

Most come from California (75), Nevada (58), Texas (37). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Quality Acceptance

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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