Auto loans & leases
Quality Acceptance auto loans & leases complaints
Consumers have filed 76 complaints about Quality Acceptance's auto loans & leases, 5 in the last 12 months. Quality Acceptance answered 100% on time and closed 0% with relief. See the whole Quality Acceptance record.
Quality Acceptance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Quality Acceptance | 5 | 100% | 0% |
Latest Quality Acceptance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 2, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 26, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 17, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 9, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 31, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 21, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 21, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jul 12, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 19, 2025 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 15, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 12, 2025 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Jan 28, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 28, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 2, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Oct 16, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 13, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Apr 1, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 1, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jan 11, 2024 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Aug 7, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 23, 2023 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 25, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 11, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jun 9, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 9, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 3, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 24, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Apr 15, 2021 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Fixed |
| Mar 9, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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