Mortgage company · complaint record
Rapid Mortgage complaints
Filed under Rapid Mortgage Company
Consumers have filed 9 complaints about Rapid Mortgage since 2012, 2 of them in the last 12 months. It answered 0% on time and closed 17% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 17%
- Last 30 days
- 0
- Rank
- #300 of 595
Since May 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 12, 2026
Most complained-about mortgage lenders & servicers
Rapid Mortgage complaints by month
The busiest month was May 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rapid Mortgage answered all time
- Closed with non-monetary relief111.1%
- Closed with explanation555.6%
- Untimely response333.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Rapid Mortgage complaints are about
Top Rapid Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
- Negative impact of inaccurate appraisal 1
Where Rapid Mortgage complaints come from
Most complaints: Ohio (5), North Carolina (2), Georgia (1), Texas (1).
Rapid Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Rapid MortgageMortgages | - | 2 | - |
Compare side by side: Rapid Mortgage vs Midwest Loan Services · Rapid Mortgage vs Truhome Solutions · Rapid Mortgage vs NEXA Mortgage · Rapid Mortgage vs Hilltop
What people say about Rapid Mortgage
All experiencesNo experiences with Rapid Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rapid Mortgage complaints
Full logQuestions about Rapid Mortgage
How many complaints does Rapid Mortgage have?
Rapid Mortgage has 9 complaints on record since May 2012, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Rapid Mortgage respond to complaints?
Yes. Rapid Mortgage answered 0% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Rapid Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), improper use of your report (2), trouble during payment process (1).
Is Rapid Mortgage legit?
Rapid Mortgage is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rapid Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Rapid Mortgage?
Complain to Rapid Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rapid Mortgage complaints come from?
Most come from Ohio (5), North Carolina (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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