Complaint log
RBC Bank complaint log
The newest complaints about RBC Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Sep 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 8, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 4, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 21, 2026 | Bank accounts | Closing an accountCan't close your account | Money back |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 9, 2026 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 1, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Jul 8, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 1, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 30, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Apr 27, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Apr 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Apr 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 7, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Apr 7, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Mar 24, 2026 | Money transfers & apps | Other transaction problem | Money back |
| Mar 22, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 25, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 4, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 22, 2025 | Bank accounts | Closing an accountFees charged for closing account | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works