Debt collector · complaint record
Unisa complaints
Filed under Unisa, Inc
Consumers have filed 118 complaints about Unisa since 2016, 39 of them in the last 12 months (+50% on the year before). It answered 66.7% on time and closed 15% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 118
- Last 12 months
- 39
- Answered on time
- 66.7%
- Closed with relief
- 15%
- Last 30 days
- 1
- Rank
- #363 of 1,963
Since August 2016
+50% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 23, 2026
Most complained-about debt collectors
Unisa complaints by month
The busiest month was May 2026 (7 complaints). Complaints in the last 12 months are up 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Unisa answered last 12 months
- Closed with monetary relief12.6%
- Closed with non-monetary relief512.8%
- Closed with explanation3384.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4566.7% on time
- Relief for customers13/4015.4% closed with relief
- Complaint trend5/15+50% vs last year
What Unisa complaints are about
Top Unisa problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 14
- Debt was result of identity theft 3
- Debt was paid 2
Where Unisa complaints come from
Most complaints: California (24), Georgia (11), Illinois (10), Texas (10), Virginia (9).
Unisa compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | RemexDebt collection | 45 | 39 | D |
| 2 | Merchants Credit BureauDebt collection | 47 | 39 | D |
| 3 | Reliable Credit AssociationDebt collection | 12 | 39 | F |
| 4 | RMS-Recovery Management ServicesDebt collection | 40 | 39 | D |
| 5 | Collections USADebt collection | 48 | 39 | D |
| 6 | Texas GuaranteedDebt collection | 60 | 39 | C |
| 7 | United AccountsDebt collection | 5 | 39 | F |
| 8 | UnisaDebt collection | 18 | 39 | F |
Compare side by side: Unisa vs Remex · Unisa vs Merchants Credit Bureau · Unisa vs Reliable Credit Association · Unisa vs RMS-Recovery Management Services
What people say about Unisa
All experiencesNo experiences with Unisa yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Unisa complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 23, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 17, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| Sep 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 17, 2026 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Aug 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 11, 2026 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Aug 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about Unisa
How many complaints does Unisa have?
Unisa has 118 complaints on record since August 2016, including 39 in the last 12 months and 1 in the last 30 days. That makes it number 768 of every company by complaints this year.
Does Unisa respond to complaints?
Yes. Unisa answered 66.7% of its complaints on time (within 15 days) and closed 15% with relief - money back or a fix; 2.6% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 18/100 (grade F).
What do people complain about most with Unisa?
The most common problems are attempts to collect debt not owed (19), issue with income share agreement (11), incorrect information on your report (18).
Is Unisa legit?
Unisa is a real company with a public complaint record: consumers have complained about it 118 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Unisa legit? for the signals, red flags and how to protect yourself.
Are complaints about Unisa going up or down?
Up. There were 39 complaints in the last 12 months against 26 in the 12 before (+50%). See every month.
How do I file a complaint against Unisa?
Complain to Unisa in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Unisa complaints come from?
Most come from California (24), Georgia (11), Illinois (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Unisa
No comments yet. Start the conversation - questions are welcome too.