Bank accounts
Remitly bank accounts complaints
Consumers have filed 37 complaints about Remitly's bank accounts, 9 in the last 12 months. Remitly answered 88.9% on time and closed 0% with relief. See the whole Remitly record.
Remitly against other banks & credit unions
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Wells Fargo | 10,017 | 100% | 18% |
| 2 | JPMorgan Chase | 9,525 | 100% | 14% |
| 3 | Bank of America | 9,008 | 99.3% | 42% |
| 4 | Chime | 8,327 | 99.9% | 9% |
| 5 | Capital One | 4,339 | 100% | 7% |
| 6 | Block (Cash App) | 3,838 | 99.3% | 0% |
| 7 | Citibank | 3,800 | 100% | 35% |
| 8 | Navy Federal Credit Union | 3,599 | 100% | 33% |
| 9 | U.S. Bank | 2,560 | 100% | 19% |
| 10 | Truist | 2,365 | 99.9% | 11% |
| 11 | SoFi | 2,324 | 100% | 8% |
| 12 | PNC Bank | 2,243 | 100% | 14% |
| 13 | Remitly | 9 | 88.9% | 0% |
Latest Remitly bank accounts complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 11, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 31, 2021 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Mar 25, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 4, 2019 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 3, 2018 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Apr 29, 2016 | Bank accounts | Making/receiving payments, sending money | Explained |
| Jul 22, 2015 | Bank accounts | Account opening, closing, or management | Explained |
Your rights with banks & credit unions
For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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