Complaint log
Renasant complaint log
The newest complaints about Renasant, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 2, 2020 | Bank accounts | Managing an accountFee problem | Money back |
| May 22, 2020 | Mortgages | Trouble during payment process | Fixed |
| May 21, 2020 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| May 11, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| May 6, 2020 | Mortgages | Trouble during payment process | Money back |
| Apr 27, 2020 | Bank accounts | Managing an accountFee problem | Explained |
| Apr 22, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 25, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 4, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Mar 4, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Feb 19, 2020 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Feb 19, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 25, 2020 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 20, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 29, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Oct 8, 2019 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Oct 4, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Oct 4, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Oct 2, 2019 | Mortgages | Trouble during payment process | Money back |
| Sep 17, 2019 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Sep 10, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 1, 2019 | Mortgages | Trouble during payment process | Explained |
| Aug 21, 2019 | Credit cards | Closing your accountCompany closed your account | Money back |
| Aug 20, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 16, 2019 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 7, 2019 | Mortgages | Closing on a mortgage | Explained |
| Aug 7, 2019 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 19, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 15, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jul 3, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jul 3, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Jun 13, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 11, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works