Complaint log
Renasant complaint log
The newest complaints about Renasant, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2022 | Bank accounts | Managing an accountFee problem | Money back |
| Sep 24, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Sep 22, 2022 | Bank accounts | Managing an accountFee problem | Explained |
| Jun 26, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 25, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jun 19, 2022 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Mar 29, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Mar 6, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Feb 22, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 1, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 24, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 12, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Sep 17, 2021 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 13, 2021 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Jul 6, 2021 | Mortgages | Trouble during payment process | Money back |
| Jun 9, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 7, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 2, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 25, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 25, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 13, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 5, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Apr 10, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 22, 2021 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Mar 18, 2021 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 8, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Mar 2, 2021 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 22, 2021 | Bank accounts | Managing an accountBanking errors | Explained |
| Feb 10, 2021 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jan 17, 2021 | Bank accounts | Managing an accountFee problem | Explained |
| Jan 11, 2021 | Bank accounts | Opening an accountAccount opened as a result of fraud | Explained |
| Jan 8, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 6, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 5, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 5, 2021 | Money transfers & apps | Problem with customer service | Explained |
| Dec 22, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 14, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Nov 23, 2020 | Mortgages | Trouble during payment process | Money back |
| Nov 23, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 17, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 6, 2020 | Mortgages | Closing on a mortgage | Explained |
| Oct 20, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Sep 19, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Sep 12, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 11, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Money back |
| Aug 14, 2020 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 12, 2020 | Bank accounts | Managing an accountCashing a check | Money back |
| Jul 30, 2020 | Mortgages | Closing on a mortgage | Money back |
| Jun 18, 2020 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 3, 2020 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works