Auto loans & leases
Roadrunner Account Services auto loans & leases complaints
Consumers have filed 65 complaints about Roadrunner Account Services's auto loans & leases, 27 in the last 12 months. Roadrunner Account Services answered 100% on time and closed 0% with relief. See the whole Roadrunner Account Services record.
Roadrunner Account Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Roadrunner Account Services | 27 | 100% | 0% |
Latest Roadrunner Account Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 7, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 31, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 25, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 23, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 5, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| May 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 28, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Mar 19, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Mar 5, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Feb 18, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 30, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jan 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 5, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 17, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 10, 2025 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 9, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Dec 6, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 5, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Nov 26, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 25, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 20, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 9, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 10, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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