Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Roadrunner Account Services complaint log

The newest complaints about Roadrunner Account Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jul 3, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jul 2, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseLAExplainedYes
Jul 1, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jun 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Jun 28, 2025Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jun 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
May 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
May 16, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
May 12, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
May 9, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
May 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedALExplainedYes
Apr 24, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Apr 16, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Apr 9, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Apr 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectKYExplainedYes
Apr 4, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Mar 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Mar 19, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Mar 15, 2025Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Mar 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Feb 17, 2025Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Feb 11, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Feb 8, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Jan 28, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldNCExplainedYes
Jan 26, 2025Auto loans & leasesGetting a loan or leaseCredit denialNYExplainedYes
Jan 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Jan 21, 2025Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
Jan 14, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNVExplainedYes
Jan 14, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jan 10, 2025Auto loans & leasesRepossessionNotice to repossessTNExplainedYes
Jan 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jan 7, 2025Credit reportingProblem with fraud alerts or security freezesALExplainedYes
Jan 1, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Dec 13, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Dec 13, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Dec 12, 2024Payday & personal loansProblem when making paymentsINExplainedYes
Dec 2, 2024Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Nov 17, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 6, 2024Money transfers & appsOther transaction problemKYExplainedYes
Nov 5, 2024Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Nov 1, 2024Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Oct 31, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Oct 24, 2024Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Oct 22, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 22, 2024Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Oct 18, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 16, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 13, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Sep 26, 2024Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience