Royal United Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Royal United Mortgage | 2 | new | 100% | 0% | 95 |
Every mortgage company ranked
Latest Royal United Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 11, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | TX | Explained | Yes |
| Mar 10, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | MI | Explained | Yes |
| Aug 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | NY | Money back | Yes |
| Jul 16, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | OH | Explained | Yes |
| May 20, 2025 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | NJ | Explained | Yes |
| Jan 6, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| Dec 2, 2024 | Mortgages | Improper use of your reportReporting company used your report improperly | TN | Explained | Yes |
| Nov 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | Money back | No |
| Sep 9, 2024 | Mortgages | Trouble during payment processLien release | TX | Explained | Yes |
| Mar 30, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IN | Explained | Yes |
| Mar 21, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IL | Explained | No |
| Feb 13, 2024 | Mortgages | Trouble during payment processLien release | NV | Explained | Yes |
| Jan 24, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MO | Explained | No |
| Oct 27, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | KY | Explained | Yes |
| Aug 16, 2023 | Mortgages | Struggling to pay mortgage | MO | Explained | No |
| Jun 26, 2023 | Mortgages | Closing on a mortgage | MO | Explained | Yes |
| Jun 9, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jan 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Oct 31, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Aug 4, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 13, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Money back | Yes |
| Apr 17, 2022 | Mortgages | Closing on a mortgage | CO | Explained | No |
| Nov 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OK | Explained | Yes |
| Nov 2, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IN | Explained | No |
| Sep 21, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AR | Explained | Yes |
| Aug 21, 2021 | Mortgages | Closing on a mortgage | NJ | Money back | Yes |
| Aug 13, 2021 | Mortgages | Closing on a mortgage | NJ | Explained | Yes |
| Mar 16, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Feb 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Dec 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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