Auto loans & leases
Santander Bank auto loans & leases complaints
Consumers have filed 45 complaints about Santander Bank's auto loans & leases. See the whole Santander Bank record.
Santander Bank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Santander Bank | 0 | - | - |
Latest Santander Bank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 28, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 20, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 13, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Oct 15, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 21, 2020 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 17, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Jan 7, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 8, 2018 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 28, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 16, 2017 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 10, 2017 | Auto loans & leases | Managing the loan or lease | Closed |
| Feb 7, 2017 | Auto loans & leases | Managing the loan or lease | Closed |
| Jan 11, 2017 | Auto loans & leases | Managing the loan or lease | Closed |
| Aug 24, 2016 | Auto loans & leases | Managing the loan or lease | Closed |
| Apr 12, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Feb 29, 2016 | Auto loans & leases | Taking out the loan or lease | Fixed |
| Feb 23, 2016 | Auto loans & leases | Managing the loan or lease | Closed |
| Jan 28, 2016 | Auto loans & leases | Managing the loan or lease | Fixed |
| Nov 18, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Aug 23, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Aug 15, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jul 21, 2015 | Auto loans & leases | Shopping for a loan or lease | Explained |
| Jun 24, 2015 | Auto loans & leases | Managing the loan or lease | Closed |
| Mar 31, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Feb 20, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Jul 28, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
| Jun 11, 2014 | Auto loans & leases | Managing the loan or lease | Money back |
| Jun 4, 2014 | Auto loans & leases | Taking out the loan or lease | Closed |
| Jun 2, 2014 | Auto loans & leases | Managing the loan or lease | Closed |
| Aug 7, 2013 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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