Complaint log
Scratch Financial complaint log
The newest complaints about Scratch Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jun 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 30, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 2, 2026 | Payday & personal loans | Getting the loan | Explained |
| Jan 29, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 12, 2025 | Payday & personal loans | Getting the loan | Explained |
| Dec 2, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 25, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 19, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 17, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 14, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 6, 2025 | Payday & personal loans | Getting the loan | Explained |
| Sep 1, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 28, 2025 | Payday & personal loans | Getting the loan | Explained |
| Aug 25, 2025 | Payday & personal loans | Getting the loan | Explained |
| Aug 25, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 31, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 29, 2025 | Payday & personal loans | Problem when making payments | Explained |
| Jul 12, 2025 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Fixed |
| Jul 10, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 8, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 27, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jun 3, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 30, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 12, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 5, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 15, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 19, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 13, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Aug 25, 2024 | Payday & personal loans | Problem when making payments | Fixed |
| Aug 18, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jul 25, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 5, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 10, 2023 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 2, 2023 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Jul 19, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 21, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 11, 2023 | Payday & personal loans | Problem when making payments | Explained |
| May 26, 2023 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 2, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 16, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 2, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 25, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works