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Complaint log

Scratch Financial complaint log

The newest complaints about Scratch Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOKExplainedYes
Sep 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 30, 2026Payday & personal loansProblem with the payoff process at the end of the loanMIExplainedYes
Jun 26, 2026Debt collectionAttempts to collect debt not owedDebt was paidNVExplainedYes
Apr 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Mar 30, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Mar 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Mar 2, 2026Payday & personal loansGetting the loanTXExplainedYes
Jan 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jan 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Dec 12, 2025Payday & personal loansGetting the loanTXExplainedYes
Dec 2, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Nov 25, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Nov 19, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Nov 17, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Nov 14, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Nov 6, 2025Payday & personal loansGetting the loanNEExplainedYes
Sep 1, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Aug 28, 2025Payday & personal loansGetting the loanCAExplainedYes
Aug 25, 2025Payday & personal loansGetting the loanCAExplainedYes
Aug 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Jul 31, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Jul 29, 2025Payday & personal loansProblem when making payments-ExplainedYes
Jul 12, 2025Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAFixedYes
Jul 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jul 8, 2025Payday & personal loansCharged fees or interest you didn't expectMTExplainedYes
Jun 27, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAFixedYes
Jun 3, 2025Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Apr 30, 2025Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Feb 12, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Feb 5, 2025Payday & personal loansCharged fees or interest you didn't expectMAExplainedYes
Jan 15, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 19, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 13, 2024Credit reportingIncorrect information on your reportAccount status incorrectNMFixedYes
Aug 25, 2024Payday & personal loansProblem when making paymentsCAFixedYes
Aug 18, 2024Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Jul 25, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedVAExplainedYes
Feb 5, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNHExplainedYes
Oct 10, 2023Payday & personal loansIncorrect information on your reportAccount information incorrectNMFixedYes
Sep 2, 2023Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Jul 19, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportORExplainedYes
Jun 21, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseORExplainedYes
Jun 11, 2023Payday & personal loansProblem when making paymentsGAExplainedYes
May 26, 2023Payday & personal loansIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
May 2, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedYes
Feb 16, 2023Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 2, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Sep 25, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtUTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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