Prepaid & gift cards
Self Financial prepaid & gift cards complaints
Consumers have filed 24 complaints about Self Financial's prepaid & gift cards, 6 in the last 12 months. Self Financial answered 100% on time and closed 0% with relief. See the whole Self Financial record.
Self Financial against other prepaid card companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 890 | 99% | 0% |
| 2 | Comerica | 723 | 100% | 71% |
| 3 | InComm Payments | 643 | 91.8% | 0% |
| 4 | American Express | 573 | 99.3% | 39% |
| 5 | Netspend | 409 | 99.5% | 0% |
| 6 | Conduent | 333 | 19.5% | 0% |
| 7 | Fifth Third Bank | 321 | 100% | 43% |
| 8 | Fiserv Finxact Core | 285 | 100% | 0% |
| 9 | Blackhawk Network | 263 | 98.1% | 0% |
| 10 | U.S. Bank | 251 | 100% | 12% |
| 11 | PayPal | 222 | 100% | 44% |
| 12 | Chime | 212 | 100% | 8% |
| 13 | Self Financial | 6 | 100% | 0% |
Latest Self Financial prepaid & gift cards complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| May 22, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Feb 24, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jan 21, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Jan 19, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jan 7, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Oct 4, 2025 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| May 26, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| May 19, 2025 | Prepaid & gift cards | Unexpected or other fees | Explained |
| May 4, 2025 | Prepaid & gift cards | Problem with a purchase or transferOvercharged for a purchase or transfer you did make with the card | Explained |
| Apr 19, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Apr 6, 2025 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Apr 2, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Nov 19, 2024 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 19, 2024 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Aug 6, 2024 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jul 14, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Dec 4, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Jun 26, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| May 31, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Feb 7, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jan 31, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Feb 2, 2022 | Prepaid & gift cards | AdvertisingConfusing or misleading advertising about the card | Explained |
| Apr 28, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
Your rights with prepaid card companies
Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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