Seterus against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Seterus | 0 | new | - | - | 4,272 |
Every mortgage company ranked
Latest Seterus mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 26, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jun 26, 2018 | Mortgages | Struggling to pay mortgage | CA | Money back | Yes |
| Jun 24, 2018 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jun 23, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 22, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 21, 2018 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Jun 21, 2018 | Mortgages | Trouble during payment process | WA | Money back | Yes |
| Jun 19, 2018 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jun 16, 2018 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Jun 14, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jun 13, 2018 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Jun 12, 2018 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
| Jun 12, 2018 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Jun 11, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jun 11, 2018 | Mortgages | Incorrect information on your reportAccount status incorrect | FL | Explained | Yes |
| Jun 10, 2018 | Mortgages | Struggling to pay mortgage | NE | Explained | Yes |
| Jun 8, 2018 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Jun 6, 2018 | Mortgages | Incorrect information on your reportPublic record information inaccurate | AL | Explained | Yes |
| Jun 6, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jun 5, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 5, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jun 1, 2018 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| May 31, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 26, 2018 | Mortgages | Trouble during payment process | NE | Explained | Yes |
| May 25, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 25, 2018 | Mortgages | Struggling to pay mortgage | NM | Explained | Yes |
| May 25, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| May 24, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 23, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 23, 2018 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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