Seterus against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Seterus | 0 | new | - | - | 4,272 |
Every mortgage company ranked
Latest Seterus mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| May 22, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 22, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| May 21, 2018 | Mortgages | Struggling to pay mortgage | MI | Explained | Yes |
| May 16, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 15, 2018 | Mortgages | Incorrect information on your reportInformation belongs to someone else | CA | Explained | Yes |
| May 10, 2018 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| May 10, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| May 8, 2018 | Mortgages | Trouble during payment process | PA | Money back | Yes |
| May 6, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 6, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| May 5, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| May 4, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| May 2, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 2, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| May 1, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| May 1, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 30, 2018 | Mortgages | Struggling to pay mortgage | GA | Money back | Yes |
| Apr 29, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 27, 2018 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Apr 26, 2018 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Apr 26, 2018 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Apr 25, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 25, 2018 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Apr 24, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Apr 24, 2018 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Apr 24, 2018 | Mortgages | Closing on a mortgage | TX | Money back | Yes |
| Apr 23, 2018 | Mortgages | Trouble during payment process | MD | Money back | Yes |
| Apr 20, 2018 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
| Apr 19, 2018 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Apr 16, 2018 | Mortgages | Trouble during payment process | AR | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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