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Student loans

SIMM Associates student loans complaints

Consumers have filed 53 complaints about SIMM Associates's student loans, 4 in the last 12 months. SIMM Associates answered 100% on time and closed 0% with relief. See the whole SIMM Associates record.

SIMM Associates against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13SIMM Associates4new100%0%53

Every loan servicer ranked

Latest SIMM Associates student loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsWVExplainedYes
Sep 10, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedWAExplainedYes
Jul 24, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanCTExplainedYes
Jun 16, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanNCExplainedYes
Sep 23, 2025Student loansIssue with income share agreementDealing with provider of income share agreementTXExplainedYes
Aug 1, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsMNExplainedYes
Oct 18, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedNo
Apr 19, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
May 29, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Feb 3, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Oct 31, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Oct 24, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedCAExplainedYes
Jun 21, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanNYExplainedYes
Apr 27, 2018Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNVExplainedYes
Apr 11, 2017Student loansCan't repay my loanCan't get flexible payment optionsMOExplainedYes
Mar 31, 2017Student loansCan't repay my loanCan't get flexible payment optionsSCExplainedYes
Mar 18, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
Nov 5, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanCTExplainedYes
Jul 18, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAExplainedYes
Jun 29, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsFLExplainedYes
Apr 28, 2016Student loansDealing with my lender or servicerHaving problems with customer serviceTXExplainedYes
Apr 21, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsNYExplainedYes
Feb 12, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanFLExplainedYes
Feb 9, 2016Student loansCan't repay my loanCan't get flexible payment optionsMIExplainedYes
Oct 8, 2015Student loansCan't repay my loanCan't get flexible payment optionsNCExplainedYes
Sep 22, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanKYExplainedYes
Aug 12, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanNCExplainedYes
Aug 10, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsCAExplainedYes
Jun 11, 2015Student loansCan't repay my loanCan't temporarily postpone paymentsMDExplainedYes
Apr 25, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsMIExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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