Student loans
Simple Repayment student loans complaints
Consumers have filed 6 complaints about Simple Repayment's student loans. See the whole Simple Repayment record.
Simple Repayment against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Simple Repayment | 0 | - | - |
Latest Simple Repayment student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 11, 2021 | Student loans | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Oct 16, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
| Apr 20, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | No timely reply |
| Mar 18, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Oct 4, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 23, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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