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Complaint log

SoFi complaint log

The newest complaints about SoFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementOHIn progressYes
Oct 28, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSIn progressYes
Oct 28, 2026Money transfers & appsFraud or scamFLExplainedYes
Oct 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceUTExplainedYes
Oct 28, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 28, 2026Bank accountsManaging an accountProblem accessing accountARExplainedYes
Oct 28, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 28, 2026Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Oct 28, 2026Bank accountsManaging an accountProblem making or receiving paymentsNJExplainedYes
Oct 28, 2026Payday & personal loansGetting the loanCAExplainedYes
Oct 28, 2026Bank accountsClosing an accountFunds not received from closed accountTXExplainedYes
Oct 28, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMIExplainedYes
Oct 28, 2026Bank accountsOpening an accountConfusing or missing disclosuresWIExplainedYes
Oct 27, 2026Bank accountsClosing an accountCompany closed your accountILExplainedYes
Oct 27, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedWIExplainedYes
Oct 27, 2026Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Oct 27, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Oct 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Oct 27, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNCExplainedYes
Oct 27, 2026CryptoConfusing or missing disclosuresLAExplainedYes
Oct 27, 2026Payday & personal loansStruggling to pay your loanNYIn progressYes
Oct 27, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountIAExplainedYes
Oct 27, 2026Money transfers & appsLost or stolen money orderOHExplainedYes
Oct 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Oct 27, 2026Bank accountsManaging an accountProblem making or receiving paymentsALExplainedYes
Oct 27, 2026Bank accountsManaging an accountDeposits and withdrawalsLAExplainedYes
Oct 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTNExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Oct 27, 2026Payday & personal loansGetting the loanTXExplainedYes
Oct 27, 2026Bank accountsManaging an accountProblem accessing accountLAExplainedYes
Oct 27, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAMoney backYes
Oct 27, 2026Credit cardsProblem when making paymentsProblem during payment processTXIn progressYes
Oct 27, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Oct 27, 2026Bank accountsManaging an accountBanking errorsKSExplainedYes
Oct 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Oct 26, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Oct 26, 2026CryptoOther transaction problemFLExplainedYes
Oct 26, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Oct 26, 2026Bank accountsManaging an accountCashing a checkTXExplainedYes
Oct 26, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Oct 26, 2026Bank accountsClosing an accountCompany closed your accountFLExplainedYes
Oct 26, 2026CryptoConfusing or missing disclosuresAZExplainedYes
Oct 26, 2026Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Oct 26, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedILExplainedYes
Oct 26, 2026Bank accountsManaging an accountProblem using a debit or ATM cardIAExplainedYes
Oct 25, 2026Credit cardsClosing your accountCompany closed your accountAZExplainedYes
Oct 25, 2026Bank accountsManaging an accountProblem making or receiving paymentsGAExplainedYes
Oct 25, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Oct 25, 2026Money transfers & appsConfusing or missing disclosuresGAExplainedYes
Oct 24, 2026Money transfers & appsFraud or scamCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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