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Complaint log

SoFi complaint log

The newest complaints about SoFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
Oct 24, 2026Bank accountsClosing an accountFunds not received from closed accountMIExplainedYes
Oct 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Oct 24, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Oct 24, 2026Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Oct 24, 2026Credit cardsClosing your accountCan't close your accountCAIn progressYes
Oct 23, 2026Bank accountsManaging an accountDeposits and withdrawalsNMExplainedYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanMOIn progressYes
Oct 23, 2026Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMNIn progressYes
Oct 23, 2026Bank accountsManaging an accountProblem making or receiving paymentsNJExplainedYes
Oct 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWVExplainedYes
Oct 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Oct 23, 2026Bank accountsManaging an accountDeposits and withdrawalsNVExplainedYes
Oct 23, 2026Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem accessing accountINIn progressYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCOExplainedYes
Oct 23, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeTXExplainedYes
Oct 23, 2026Money transfers & appsOther service problemMDExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMNExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardVAExplainedYes
Oct 23, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWIExplainedYes
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Oct 23, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPAExplainedYes
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Oct 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Oct 22, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Oct 22, 2026Bank accountsManaging an accountDeposits and withdrawalsIAExplainedYes
Oct 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Oct 22, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedVAExplainedYes
Oct 22, 2026Money transfers & appsOther service problemNYExplainedYes
Oct 22, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNCExplainedYes
Oct 22, 2026Bank accountsManaging an accountDeposits and withdrawalsVAExplainedYes
Oct 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Oct 22, 2026Bank accountsManaging an accountProblem making or receiving paymentsALExplainedYes
Oct 22, 2026Credit cardsOther features, terms, or problemsOther problemWVExplainedYes
Oct 22, 2026Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Oct 22, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 22, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Oct 21, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOExplainedYes
Oct 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Oct 21, 2026Bank accountsClosing an accountCompany closed your accountOHExplainedYes
Oct 21, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Oct 21, 2026Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtAZExplainedYes
Oct 21, 2026CryptoOther transaction problem-ExplainedYes
Oct 21, 2026Payday & personal loansGetting a line of creditCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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