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Payday & personal loans

SoFi payday & personal loans complaints

Consumers have filed 563 complaints about SoFi's payday & personal loans, 276 in the last 12 months (+57%). SoFi answered 100% on time and closed 10% with relief. See the whole SoFi record.

SoFi against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest SoFi payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Jun 12, 2026Payday & personal loansStruggling to pay your loanNCExplainedYes
Jun 12, 2026Payday & personal loansGetting the loanCOExplainedYes
Jun 12, 2026Payday & personal loansGetting the loanPAExplainedYes
Jun 11, 2026Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Jun 11, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Jun 10, 2026Payday & personal loansGetting a line of creditMDExplainedYes
Jun 9, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Jun 8, 2026Payday & personal loansGetting the loanNCExplainedYes
Jun 8, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Jun 8, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Jun 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Jun 4, 2026Payday & personal loansGetting the loanGAExplainedYes
Jun 4, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Jun 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes
Jun 3, 2026Payday & personal loansGetting the loanTXExplainedYes
Jun 2, 2026Payday & personal loansCharged fees or interest you didn't expectNJMoney backYes
Jun 1, 2026Payday & personal loansCan't contact lender or servicerMIExplainedYes
May 29, 2026Payday & personal loansGetting the loanALExplainedYes
May 28, 2026Payday & personal loansStruggling to pay your loanILExplainedYes
May 28, 2026Payday & personal loansProblem when making paymentsILExplainedYes
May 27, 2026Payday & personal loansGetting the loanILExplainedYes
May 27, 2026Payday & personal loansProblem with additional add-on products or servicesILMoney backYes
May 26, 2026Payday & personal loansGetting the loanCOExplainedYes
May 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanUTFixedYes
May 23, 2026Payday & personal loansProblems receiving the advanceMAExplainedYes
May 22, 2026Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeILExplainedYes
May 22, 2026Payday & personal loansConfusing or missing disclosuresNYFixedYes
May 22, 2026Payday & personal loansGetting the loanNYExplainedYes
May 19, 2026Payday & personal loansGetting the loanTXExplainedYes
May 17, 2026Payday & personal loansStruggling to pay your loanGAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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