Auto loans & leases
Southern Auto Finance auto loans & leases complaints
Consumers have filed 106 complaints about Southern Auto Finance's auto loans & leases, 17 in the last 12 months (-26%). Southern Auto Finance answered 52.9% on time and closed 0% with relief. See the whole Southern Auto Finance record.
Southern Auto Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Southern Auto Finance | 17 | 52.9% | 0% |
Latest Southern Auto Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 6, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Sep 12, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 8, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 3, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Aug 28, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 26, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 19, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 29, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 24, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jul 8, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| May 23, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 31, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 7, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 26, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jul 28, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 10, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jul 8, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 6, 2025 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jun 20, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 5, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 7, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 3, 2025 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 5, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Apr 1, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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