Mortgage company · complaint record
Southwest Funding complaints
Filed under SOUTHWEST FUNDING, LP
Consumers have filed 22 complaints about Southwest Funding since 2014, none in the last 12 months. It answered 63.6% on time and closed 14% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 22
- Last 12 months
- 0
- Answered on time
- 63.6%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since April 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 7, 2022
Southwest Funding complaints by month
The busiest month was July 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Southwest Funding answered all time
- Closed with monetary relief14.5%
- Closed with non-monetary relief29.1%
- Closed with explanation1881.8%
- Closed14.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Southwest Funding complaints are about
Top Southwest Funding problems
Where Southwest Funding complaints come from
Most complaints: Tennessee (10), Texas (10), Alabama (1), Florida (1).
Southwest Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Southwest FundingMortgages | - | 0 | - |
Compare side by side: Southwest Funding vs Midwest Loan Services · Southwest Funding vs Truhome Solutions · Southwest Funding vs NEXA Mortgage · Southwest Funding vs Hilltop
What people say about Southwest Funding
All experiencesNo experiences with Southwest Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Southwest Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 4, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 28, 2021 | Debt relief & credit repair | Excessive fees | Explained |
| Jun 24, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Apr 13, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 25, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 25, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jul 23, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 22, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jun 16, 2020 | Mortgages | Closing on a mortgage | Fixed |
| Apr 23, 2020 | Mortgages | Closing on a mortgage | Explained |
| Dec 11, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about Southwest Funding
How many complaints does Southwest Funding have?
Southwest Funding has 22 complaints on record since April 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Southwest Funding respond to complaints?
Yes. Southwest Funding answered 63.6% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Southwest Funding?
The most common problems are closing on a mortgage (7), applying for a mortgage or refinancing an existing mortgage (5), application, originator, mortgage broker (3).
Is Southwest Funding legit?
Southwest Funding is a real company with a public complaint record: consumers have complained about it 22 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Southwest Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Southwest Funding?
Complain to Southwest Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Southwest Funding complaints come from?
Most come from Tennessee (10), Texas (10), Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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