Mortgage company · complaint record
Sovereign Lending Group complaints
Filed under Sovereign Lending Group, Incorporated
Consumers have filed 38 complaints about Sovereign Lending Group since 2015, 2 of them in the last 12 months. It answered 0% on time and closed 11% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 38
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 11%
- Last 30 days
- 0
- Rank
- #300 of 595
Since May 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 20, 2026
Most complained-about mortgage lenders & servicers
Sovereign Lending Group complaints by month
The busiest month was June 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sovereign Lending Group answered all time
- Closed with monetary relief410.5%
- Closed with explanation3181.6%
- Untimely response37.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Sovereign Lending Group complaints are about
Top Sovereign Lending Group problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
- Changes in loan terms during the application process 1
Where Sovereign Lending Group complaints come from
Most complaints: California (8), North Carolina (4), Tennessee (4), Oregon (3), Illinois (3).
Sovereign Lending Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Sovereign Lending GroupMortgages | - | 2 | - |
Compare side by side: Sovereign Lending Group vs Midwest Loan Services · Sovereign Lending Group vs Truhome Solutions · Sovereign Lending Group vs NEXA Mortgage · Sovereign Lending Group vs Hilltop
What people say about Sovereign Lending Group
All experiencesNo experiences with Sovereign Lending Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sovereign Lending Group complaints
Full logQuestions about Sovereign Lending Group
How many complaints does Sovereign Lending Group have?
Sovereign Lending Group has 38 complaints on record since May 2015, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Sovereign Lending Group respond to complaints?
Yes. Sovereign Lending Group answered 0% of its complaints on time (within 15 days) and closed 11% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sovereign Lending Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (22), improper use of your report (5), closing on a mortgage (4).
Is Sovereign Lending Group legit?
Sovereign Lending Group is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sovereign Lending Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sovereign Lending Group?
Complain to Sovereign Lending Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sovereign Lending Group complaints come from?
Most come from California (8), North Carolina (4), Tennessee (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Sovereign Lending Group
No comments yet. Start the conversation - questions are welcome too.