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Complaint log

Sparrow Financial complaint log

The newest complaints about Sparrow Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 23, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Aug 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Aug 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Aug 21, 2026Credit cardsProblem when making paymentsProblem during payment processNJExplainedYes
Aug 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Aug 20, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipTXExplainedYes
Aug 18, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCAExplainedYes
Aug 18, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Aug 13, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Aug 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
Aug 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Aug 2, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Aug 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOKExplainedYes
Aug 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Aug 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jul 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jul 30, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Jul 29, 2026Credit cardsProblem when making paymentsProblem during payment processMIExplainedYes
Jul 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Jul 25, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Jul 25, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Jul 21, 2026Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jul 17, 2026Credit cardsFees or interestProblem with feesORExplainedYes
Jul 16, 2026Credit cardsFees or interestProblem with feesTXExplainedYes
Jul 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectMNExplainedYes
Jul 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Jul 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Jul 7, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNJExplainedYes
Jul 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAExplainedYes
Jul 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Jun 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Jun 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jun 23, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeSCExplainedYes
Jun 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jun 22, 2026Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Jun 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jun 20, 2026Credit cardsFees or interestProblem with feesAZExplainedYes
Jun 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jun 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Jun 17, 2026Money transfers & appsFraud or scamILExplainedYes
Jun 17, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 16, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMIExplainedYes
Jun 16, 2026Credit cardsFees or interestProblem with feesPAExplainedYes
Jun 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Jun 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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