Auto loans & leases
Stellantis Financial Services US auto loans & leases complaints
Consumers have filed 421 complaints about Stellantis Financial Services US's auto loans & leases, 189 in the last 12 months (+89%). Stellantis Financial Services US answered 99.5% on time and closed 29% with relief. See the whole Stellantis Financial Services US record.
Stellantis Financial Services US against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Stellantis Financial Services US | 189 | 99.5% | 29% |
Latest Stellantis Financial Services US auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 15, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Fixed |
| Sep 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Sep 14, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Sep 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 8, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Sep 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Sep 8, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Money back |
| Sep 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Sep 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 1, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Money back |
| Sep 1, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Fixed |
| Sep 1, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Fixed |
| Aug 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 29, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 29, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Fixed |
| Aug 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Aug 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 20, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Fixed |
| Aug 18, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 11, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Fixed |
| Aug 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Aug 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Aug 6, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Aug 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 6, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 28, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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