Auto loans & leases
Stellantis Financial Services US auto loans & leases complaints
Consumers have filed 421 complaints about Stellantis Financial Services US's auto loans & leases, 189 in the last 12 months (+89%). Stellantis Financial Services US answered 99.5% on time and closed 29% with relief. See the whole Stellantis Financial Services US record.
Stellantis Financial Services US against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Stellantis Financial Services US | 189 | 99.5% | 29% |
Latest Stellantis Financial Services US auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Nov 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Nov 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 31, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 31, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 29, 2026 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | Explained |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Oct 26, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Oct 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 16, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Oct 5, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 5, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Oct 5, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 28, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Sep 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 24, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 23, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 17, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 16, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 15, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Stellantis Financial Services US
No comments yet. Start the conversation - questions are welcome too.