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Complaint log

Stellantis Financial Services US complaint log

The newest complaints about Stellantis Financial Services US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXFixedYes
Nov 3, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanMOExplainedYes
Nov 3, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyNYExplainedYes
Nov 1, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 31, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsPAExplainedYes
Oct 31, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Oct 31, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 29, 2026Auto loans & leasesGetting a loan or leaseProblem with a trade-inFLExplainedYes
Oct 29, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedNJMoney backYes
Oct 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYFixedYes
Oct 26, 2026Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanFLExplainedYes
Oct 26, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyCAExplainedYes
Oct 25, 2026Credit reportingIncorrect information on your reportAccount status incorrectNMExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectALMoney backYes
Oct 19, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Oct 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXFixedYes
Oct 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 16, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionFLExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectPAFixedYes
Oct 16, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Oct 16, 2026Auto loans & leasesManaging the loan or leaseBilling problemCTFixedYes
Oct 15, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLMoney backYes
Oct 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXFixedYes
Oct 14, 2026Auto loans & leasesManaging the loan or leaseBilling problemALFixedYes
Oct 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 13, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offILFixedYes
Oct 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Oct 10, 2026Auto loans & leasesProblems at the end of the loan or leaseTermination fees or other problem when ending the lease earlyMIExplainedYes
Oct 10, 2026Auto loans & leasesManaging the loan or leaseBilling problemCTFixedYes
Oct 8, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAFixedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 7, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Oct 6, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Oct 5, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldVAExplainedYes
Oct 5, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyNYExplainedYes
Oct 5, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMOExplainedYes
Oct 2, 2026Auto loans & leasesManaging the loan or leaseBilling problemMIExplainedYes
Sep 30, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMAExplainedYes
Sep 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Sep 28, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offOHMoney backYes
Sep 27, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Sep 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Sep 25, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMSExplainedYes
Sep 24, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSCExplainedYes
Sep 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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