Credit bureau · complaint record
Fidelity Capital complaints
Filed under FIDELITY CAPITAL HOLDINGS, INC
Consumers have filed 592 complaints about Fidelity Capital since 2013, 36 of them in the last 12 months (+3% on the year before). It answered 0% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Poor response record. How it works
- Complaints on record
- 592
- Last 12 months
- 36
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #112 of 566
Since July 2013
+3% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 29, 2026
Most complained-about credit bureaus & report companies
Fidelity Capital complaints by month
The busiest month was March 2021 (12 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Fidelity Capital answered last 12 months
- Untimely response36100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/450% on time
- Relief for customers0/400.2% closed with relief
- Complaint trend10/15+3% vs last year
What Fidelity Capital complaints are about
Top Fidelity Capital problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 76
- Debt was result of identity theft 37
- Debt was paid 15
- Debt was already discharged in bankruptcy and is no longer owed 6
Where Fidelity Capital complaints come from
Most complaints: California (333), Texas (43), Florida (34), Georgia (25), New York (14).
Fidelity Capital compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CARCO GroupCredit reporting | 11 | 37 | F |
| 2 | PayTomorrowCredit reporting | 28 | 37 | F |
| 3 | Avid AcceptanceCredit reporting | 55 | 37 | C |
| 4 | Kubota North AmericaCredit reporting | 52 | 36 | C |
| 5 | Fidelity CapitalCredit reporting | 10 | 36 | F |
| 6 | MillimanCredit reporting | 60 | 35 | C |
| 7 | Sterling InfosystemsCredit reporting | 47 | 34 | D |
| 8 | DreamSpringCredit reporting | 60 | 34 | C |
Compare side by side: Fidelity Capital vs CARCO Group · Fidelity Capital vs PayTomorrow · Fidelity Capital vs Avid Acceptance · Fidelity Capital vs Kubota North America
What people say about Fidelity Capital
All experiencesNo experiences with Fidelity Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Fidelity Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Money transfers & apps | Other transaction problem | No timely reply |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Oct 1, 2026 | Crypto | Fraud or scam | No timely reply |
| Sep 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Aug 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 19, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Aug 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Aug 13, 2026 | Credit reporting | Identity theft protection or other monitoring servicesReceived unwanted marketing or advertising | No timely reply |
| Aug 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jun 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Jun 17, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | No timely reply |
| May 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
Questions about Fidelity Capital
How many complaints does Fidelity Capital have?
Fidelity Capital has 592 complaints on record since July 2013, including 36 in the last 12 months and 2 in the last 30 days. That makes it number 809 of every company by complaints this year.
Does Fidelity Capital respond to complaints?
Yes. Fidelity Capital answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only. Its Response Score is 10/100 (grade F).
What do people complain about most with Fidelity Capital?
The most common problems are managing an account (11), attempts to collect debt not owed (134), incorrect information on your report (49).
Is Fidelity Capital legit?
Fidelity Capital is a real company with a public complaint record: consumers have complained about it 592 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Fidelity Capital legit? for the signals, red flags and how to protect yourself.
Are complaints about Fidelity Capital going up or down?
Roughly level. There were 36 complaints in the last 12 months against 35 in the 12 before (+3%). See every month.
How do I file a complaint against Fidelity Capital?
Complain to Fidelity Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Fidelity Capital complaints come from?
Most come from California (333), Texas (43), Florida (34). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Fidelity Capital
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