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Credit reporting

Unable to get credit report/credit score

Consumers have filed 10,859 complaints about this, against 46 companies. The most complained-about is Equifax.

Companies with the most

All time.

In more detail

  • Problem getting my free annual report6,46960%
  • Problem getting report or credit score4,39040%

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 21, 2017ExperianCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportMAExplainedYes
Apr 21, 2017TransUnionCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportSCFixedYes
Apr 21, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportHIExplainedYes
Apr 20, 2017ExperianCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportMIExplainedYes
Apr 20, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreINFixedYes
Apr 20, 2017TransUnionCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportMIFixedYes
Apr 20, 2017ExperianCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreCAExplainedYes
Apr 20, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreGAExplainedYes
Apr 20, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportMIFixedYes
Apr 20, 2017ExperianCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportTXFixedYes
Apr 19, 2017TransUnionCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreCOExplainedYes
Apr 19, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreAZExplainedYes
Apr 19, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting my free annual reportCAFixedYes
Apr 19, 2017TransUnionCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreILFixedYes
Apr 19, 2017EquifaxCredit reportingUnable to get credit report/credit scoreProblem getting report or credit scoreGAExplainedYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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