Stonegate Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Stonegate Mortgage | 0 | new | - | - | 154 |
Every mortgage company ranked
Latest Stonegate Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 15, 2021 | Mortgages | Closing on a mortgage | CO | No timely reply | No |
| Sep 26, 2019 | Mortgages | Struggling to pay mortgage | TN | No timely reply | No |
| Mar 3, 2018 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jan 4, 2018 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Jan 3, 2018 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Nov 22, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Nov 6, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| Oct 17, 2017 | Mortgages | Closing on a mortgage | NC | Fixed | Yes |
| Sep 29, 2017 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Sep 29, 2017 | Mortgages | Trouble during payment process | NC | Fixed | No |
| Jul 21, 2017 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 7, 2017 | Mortgages | Closing on a mortgage | IL | Explained | Yes |
| Jul 6, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| May 9, 2017 | Mortgages | Trouble during payment process | IN | Money back | Yes |
| May 3, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Fixed | Yes |
| Apr 18, 2017 | Mortgages | Loan modification,collection,foreclosure | OH | Explained | No |
| Apr 13, 2017 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Apr 5, 2017 | Mortgages | Loan modification,collection,foreclosure | OH | Explained | Yes |
| Mar 20, 2017 | Mortgages | Loan servicing, payments, escrow account | IN | Money back | Yes |
| Mar 17, 2017 | Mortgages | Loan servicing, payments, escrow account | TN | Explained | Yes |
| Mar 13, 2017 | Mortgages | Application, originator, mortgage broker | PA | Fixed | Yes |
| Mar 7, 2017 | Mortgages | Settlement process and costs | IL | Fixed | Yes |
| Feb 22, 2017 | Mortgages | Loan servicing, payments, escrow account | KS | Fixed | Yes |
| Feb 18, 2017 | Mortgages | Loan servicing, payments, escrow account | MO | Money back | Yes |
| Feb 16, 2017 | Mortgages | Loan servicing, payments, escrow account | GA | Fixed | Yes |
| Feb 16, 2017 | Mortgages | Loan servicing, payments, escrow account | GA | Fixed | Yes |
| Feb 10, 2017 | Mortgages | Loan servicing, payments, escrow account | NJ | Fixed | Yes |
| Feb 6, 2017 | Mortgages | Loan modification,collection,foreclosure | IA | Fixed | Yes |
| Jan 31, 2017 | Mortgages | Application, originator, mortgage broker | CA | Fixed | No |
| Jan 19, 2017 | Mortgages | Loan modification,collection,foreclosure | MO | Fixed | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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