Student loans
Summit Horizon Financial Services student loans complaints
Consumers have filed 12 complaints about Summit Horizon Financial Services's student loans. See the whole Summit Horizon Financial Services record.
Summit Horizon Financial Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Summit Horizon Financial Services | 0 | - | - |
Latest Summit Horizon Financial Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Jan 22, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| May 31, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Nov 3, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 21, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 18, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 13, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 28, 2021 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 23, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 19, 2021 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Mar 12, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Feb 26, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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