Student loans
Sunrise Credit Services student loans complaints
Consumers have filed 20 complaints about Sunrise Credit Services's student loans, 1 in the last 12 months. Sunrise Credit Services answered 100% on time and closed 0% with relief. See the whole Sunrise Credit Services record.
Sunrise Credit Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Sunrise Credit Services | 1 | 100% | 0% |
Latest Sunrise Credit Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 20, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 22, 2025 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Nov 29, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 19, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 24, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 2, 2020 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 22, 2017 | Student loans | Getting a loanDenied loan | Explained |
| Mar 9, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Feb 5, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Feb 4, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Oct 1, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 4, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 24, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jun 10, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Apr 6, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Sep 27, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| May 2, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Aug 2, 2013 | Student loans | Problems when you are unable to pay | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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