Mortgage company · complaint record
The Home Loan Expert complaints
Filed under The Home Loan Expert LLC
Consumers have filed 5 complaints about The Home Loan Expert since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 22, 2022
The Home Loan Expert complaints by month
The busiest month was September 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Home Loan Expert answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What The Home Loan Expert complaints are about
Top The Home Loan Expert problems
Inside "Incorrect information on your report"
- Account information incorrect 2
Where The Home Loan Expert complaints come from
Most complaints: Missouri (2), Florida (1), Illinois (1), Indiana (1).
The Home Loan Expert compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | The Home Loan ExpertMortgages | - | 0 | - |
Compare side by side: The Home Loan Expert vs Midwest Loan Services · The Home Loan Expert vs Truhome Solutions · The Home Loan Expert vs NEXA Mortgage · The Home Loan Expert vs Hilltop
What people say about The Home Loan Expert
All experiencesNo experiences with The Home Loan Expert yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Home Loan Expert complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 22, 2022 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 14, 2020 | Mortgages | Problem with fraud alerts or security freezes | Explained |
| Sep 8, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 11, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 28, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about The Home Loan Expert
How many complaints does The Home Loan Expert have?
The Home Loan Expert has 5 complaints on record since November 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does The Home Loan Expert respond to complaints?
Yes. The Home Loan Expert answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Home Loan Expert?
The most common problems are incorrect information on your report (2), applying for a mortgage or refinancing an existing mortgage (1), problem with fraud alerts or security freezes (1).
Is The Home Loan Expert legit?
The Home Loan Expert is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Home Loan Expert legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Home Loan Expert?
Complain to The Home Loan Expert in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Home Loan Expert complaints come from?
Most come from Missouri (2), Florida (1), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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