Auto loans & leases
The LGM auto loans & leases complaints
Consumers have filed 32 complaints about The LGM's auto loans & leases, 9 in the last 12 months. The LGM answered 100% on time and closed 0% with relief. See the whole The LGM record.
The LGM against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | The LGM | 9 | 100% | 0% |
Latest The LGM auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 25, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 1, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jun 8, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 29, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Mar 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 11, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Dec 11, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 26, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 3, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 29, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 24, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 20, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 28, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 26, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 12, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 24, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 30, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 21, 2023 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| May 27, 2023 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| May 24, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 1, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 9, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 3, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 9, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 7, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 28, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 6, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 12, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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