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Toyota Financial Services complaints

Consumers have filed 9,654 complaints about Toyota Financial Services since 2012, 2,301 of them in the last 12 months (+39% on the year before). It answered 99.9% on time and closed 4% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 16th most complained-about of 566 credit bureaus & report companies this year.

Average response record. How it works

Complaints on record
9,654

Since March 2012

Last 12 months
2,301

+39% vs the year before

Answered on time
99.9%

Industry: 99.9%

Closed with relief
4%

Typical credit bureau: 32%

Last 30 days
95

Newest: Nov 8, 2026

Rank
#16 of 566

Most complained-about credit bureaus & report companies

Toyota Financial Services complaints by month

The busiest month was April 2026 (237 complaints). Complaints in the last 12 months are up 39% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Toyota Financial Services answered last 12 months

  • Closed with monetary relief903.9%
  • Closed with non-monetary relief30.1%
  • Closed with explanation2,14193%
  • In progress672.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/4599.9% on time
  • Relief for customers3/404.2% closed with relief
  • Complaint trend6/15+39% vs last year

What Toyota Financial Services complaints are about

Top Toyota Financial Services problems last 12 months

Inside "Incorrect information on your report"

  • Account status incorrect 936
  • Account information incorrect 766
  • Information belongs to someone else 570
  • Old information reappears or never goes away 69
  • Information is missing that should be on the report 38
  • Personal information incorrect 31

Where Toyota Financial Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (1,827), Texas (1,066), New York (828), Florida (736), New Jersey (460).

Toyota Financial Services compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit AcceptanceCredit reporting553,335-1%99.8%2%C
2Exeter FinanceCredit reporting532,894+16%99.9%0%C
3Toyota Financial ServicesCredit reporting542,301+39%99.9%4%C
4ID AnalyticsCredit reporting632,295+16%99.4%20%C
5CoreLogicCredit reporting562,267-8%99.9%0%C
6Global Lending ServicesCredit reporting561,853+21%99.4%10%C
7GM FinancialCredit reporting571,800+8%100%5%C
8UpgradeCredit reporting531,776+31%99.9%1%C

Compare side by side: Toyota Financial Services vs Credit Acceptance · Toyota Financial Services vs Exeter Finance · Toyota Financial Services vs ID Analytics · Toyota Financial Services vs CoreLogic

What people say about Toyota Financial Services

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Latest Toyota Financial Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scorePAExplainedYes
Nov 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Nov 5, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTXExplainedYes
Nov 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Nov 4, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingLAExplainedYes
Nov 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedALExplainedYes

Questions about Toyota Financial Services

How many complaints does Toyota Financial Services have?

Toyota Financial Services has 9,654 complaints on record since March 2012, including 2,301 in the last 12 months and 95 in the last 30 days. That makes it number 68 of every company by complaints this year.

Does Toyota Financial Services respond to complaints?

Yes. Toyota Financial Services answered 99.9% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 4% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).

What do people complain about most with Toyota Financial Services?
Is Toyota Financial Services legit?

Toyota Financial Services is a real company with a public complaint record: consumers have complained about it 9,654 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Toyota Financial Services legit? for the signals, red flags and how to protect yourself.

Are complaints about Toyota Financial Services going up or down?

Up. There were 2,301 complaints in the last 12 months against 1,657 in the 12 before (+39%). See every month.

How do I file a complaint against Toyota Financial Services?

Complain to Toyota Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Toyota Financial Services complaints come from?

Most come from California (1,827), Texas (1,066), New York (828). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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