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Complaint log

Trustmark complaint log

The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 8, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Dec 9, 2021MortgagesTrouble during payment processALExplainedYes
Nov 13, 2021Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Oct 22, 2021Money transfers & appsFraud or scamTXExplainedYes
Oct 21, 2021MortgagesTrouble during payment processALExplainedYes
Sep 23, 2021Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Sep 22, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Sep 17, 2021Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Jul 30, 2021Payday & personal loansGetting a line of creditMSExplainedYes
Jul 20, 2021Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Jul 9, 2021Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedTNExplainedYes
Jul 1, 2021MortgagesClosing on a mortgageFLExplainedYes
Jun 2, 2021MortgagesTrouble during payment processMSExplainedYes
Jun 2, 2021MortgagesTrouble during payment processMSExplainedYes
Jun 2, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMSExplainedYes
May 11, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
Apr 30, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
Apr 29, 2021MortgagesStruggling to pay mortgageALExplainedYes
Apr 24, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Apr 15, 2021Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Apr 7, 2021Bank accountsManaging an accountFee problemMSExplainedYes
Mar 28, 2021Credit reportingIncorrect information on your reportAccount information incorrectMSExplainedYes
Mar 25, 2021Payday & personal loansImproper use of your reportReporting company used your report improperlyALExplainedYes
Feb 18, 2021Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Feb 10, 2021MortgagesStruggling to pay mortgageSCExplainedYes
Feb 9, 2021Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Jan 28, 2021Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMSExplainedYes
Jan 23, 2021MortgagesTrouble during payment processALExplainedYes
Jan 19, 2021MortgagesTrouble during payment processFLExplainedYes
Jan 19, 2021MortgagesTrouble during payment processALExplainedYes
Nov 23, 2020Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 20, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMSExplainedYes
Nov 12, 2020Money transfers & appsFraud or scamTXExplainedYes
Oct 27, 2020Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Oct 3, 2020Credit reportingIncorrect information on your reportPublic record information inaccurateMSExplainedYes
Sep 15, 2020Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Aug 24, 2020Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Aug 10, 2020Bank accountsManaging an accountProblem using a debit or ATM card-ExplainedYes
Aug 2, 2020Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Jul 13, 2020Bank accountsOpening an accountUnable to open an accountMSExplainedYes
Jun 22, 2020Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes
Jun 19, 2020Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Jun 8, 2020MortgagesStruggling to pay mortgageALExplainedYes
May 26, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Mar 26, 2020MortgagesTrouble during payment processFLExplainedYes
Feb 20, 2020MortgagesStruggling to pay mortgageTNExplainedYes
Feb 10, 2020Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Dec 26, 2019Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Oct 22, 2019Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysLAExplainedYes
Oct 17, 2019MortgagesClosing on a mortgageMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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