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Complaint log

Trustmark complaint log

The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 17, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Aug 14, 2023Bank accountsManaging an accountDeposits and withdrawalsTNExplainedYes
Aug 5, 2023MortgagesStruggling to pay mortgageMSExplainedYes
Jul 11, 2023MortgagesTrouble during payment processMSExplainedYes
Jul 6, 2023MortgagesTrouble during payment processSCExplainedYes
Jun 13, 2023Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Jun 13, 2023Bank accountsManaging an accountCashing a checkTXExplainedYes
May 19, 2023MortgagesClosing on a mortgageALExplainedYes
Apr 5, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Apr 5, 2023Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesTNExplainedYes
Mar 31, 2023Payday & personal loansGetting the loanMSExplainedYes
Mar 31, 2023MortgagesStruggling to pay mortgageMSExplainedYes
Mar 8, 2023Auto loans & leasesGetting a loan or leaseCredit denialALExplainedYes
Mar 6, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Feb 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedNo
Feb 10, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Feb 10, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
Feb 2, 2023Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Feb 2, 2023Bank accountsManaging an accountFee problemMSExplainedYes
Jan 25, 2023Bank accountsManaging an accountCashing a checkMSExplainedYes
Jan 25, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTNExplainedYes
Dec 28, 2022Bank accountsManaging an accountProblem making or receiving paymentsALExplainedYes
Dec 16, 2022Bank accountsOpening an accountConfusing or missing disclosuresAZExplainedYes
Dec 13, 2022Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitMSExplainedYes
Nov 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTNExplainedYes
Nov 7, 2022Credit reportingProblem with fraud alerts or security freezesMSExplainedYes
Nov 3, 2022Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMSExplainedYes
Nov 2, 2022Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Oct 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Oct 26, 2022Bank accountsOpening an accountAccount opened as a result of fraudILExplainedYes
Oct 5, 2022Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Sep 7, 2022Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMSExplainedYes
Sep 2, 2022Bank accountsManaging an accountFee problemALExplainedYes
Aug 29, 2022Bank accountsOpening an accountAccount opened as a result of fraudFLExplainedYes
Aug 25, 2022MortgagesStruggling to pay mortgageMSExplainedYes
Aug 15, 2022Payday & personal loansGetting the loanMSExplainedYes
Aug 15, 2022Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Aug 11, 2022MortgagesTrouble during payment processALExplainedYes
Jun 28, 2022MortgagesStruggling to pay mortgageMSExplainedYes
Jun 20, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsALExplainedYes
Jun 20, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsALExplainedYes
Jun 16, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jun 7, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Jun 7, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
Apr 27, 2022Credit cardsGetting a credit cardApplication deniedMSExplainedYes
Apr 15, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Mar 28, 2022Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Mar 25, 2022Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Mar 16, 2022Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Feb 24, 2022Payday & personal loansGetting a line of creditMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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