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United Built Homes complaints

Consumers have filed 20 complaints about United Built Homes since 2015, none in the last 12 months. It answered 100% on time and closed 5% with relief for the customer. The most common problem is struggling to pay mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
20

Since August 2015

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
5%

Typical mortgage company: 5%

Last 30 days
0

Newest: Mar 13, 2025

Rank
-

United Built Homes complaints by month

The busiest month was October 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How United Built Homes answered all time

  • Closed with monetary relief15%
  • Closed with explanation1995%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What United Built Homes complaints are about

  • Mortgages1785%
  • Debt collection210%
  • Payday & personal loans15%

Top United Built Homes problems

Where United Built Homes complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (9), Oklahoma (5), Arkansas (3), Louisiana (2), Mississippi (1).

United Built Homes compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8United Built HomesMortgages-0new100%5%-

Compare side by side: United Built Homes vs Midwest Loan Services · United Built Homes vs Truhome Solutions · United Built Homes vs NEXA Mortgage · United Built Homes vs Hilltop

What people say about United Built Homes

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Latest United Built Homes complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 13, 2025MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeARExplainedYes
Mar 7, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTXMoney backYes
Jan 4, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processLAExplainedYes
Dec 12, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceMSExplainedYes
Oct 28, 2023MortgagesTrouble during payment processFees chargedTXExplainedYes
Oct 11, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)LAExplainedYes
May 5, 2023MortgagesStruggling to pay mortgageTXExplainedYes
Jan 17, 2023Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
Aug 2, 2022MortgagesTrouble during payment processTXExplainedYes
Apr 28, 2022MortgagesStruggling to pay mortgageOKExplainedYes
Jan 29, 2022MortgagesStruggling to pay mortgageOKExplainedYes
May 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes

Questions about United Built Homes

How many complaints does United Built Homes have?

United Built Homes has 20 complaints on record since August 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does United Built Homes respond to complaints?

Yes. United Built Homes answered 100% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with United Built Homes?
Is United Built Homes legit?

United Built Homes is a real company with a public complaint record: consumers have complained about it 20 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Built Homes legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against United Built Homes?

Complain to United Built Homes in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most United Built Homes complaints come from?

Most come from Texas (9), Oklahoma (5), Arkansas (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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